Call us for help on

0800 lostpower or 0800 567 876

Electra owns and operates the electricity lines and assets in the Kapiti and Horowhenua districts


There are currently no known major outages on the network. 

Check here for planned outages in your area >

If you have interruption to supply of electricity please call 0800 LOST POWER 0800 567 876.

 view outage page >

No Hot Water?

Call us first on 0800 567 876

What's Happening?   


  • We are pleased to announce that during March, Electra completed work on a new 33kV line and reconfiguration of the network in Waikanae. These two activities provide resilience to our communities. We sincerely thank customers who were impacted by these two projects.

  • During this heightened alert period due to COVID-19, Electra has re-prioritised activities, focusing on rectification of faults and planned work which maintains the safety and security of supply to the area. Where possible, Electra aims to minimise disruption to Customers during these activities.

  • Covid-19 Update for Electra Customers ... 
  • Community Page - Read our latest edition
  • 2020 Electra Sales Discount - FAQs
  • Planned Outages - are now viewable on our website.  Click the button under "Tell me about ..." to view them.
  • Kapiti Business Breakfast - Electra has been the long term sponsor of the business breakfasts as it recognises that successful businesses are key to successful local communities.  If you would like more information on the Electra Business Breakfasts held in Kapiti or would like to attend go to
  • Business Awards - Electra has been the proud principle sponsor of the  Electra Business Awards in Kapiti and Horowhenua for the past 25 years. If you want to know more about the awards please go to
  • 2019 Customer Meeting Presentation - view here

Electra Outage Page 

We are pleased to announce the release of the new Electra Outage Viewer and Mobile App for our customers in the Horowhenua and Kapiti region.  The new systems provide more accurate outage information while remaining easy to use on any device.  Electra has many new features in the development pipeline that will be progressively rolled out in the near future.

We want to hear from you.  Please email suggestions and your experience to


Apple app store   android   You can now download the free Android and Apple mobile apps to get more outage information.  
(Data charges may apply)

Electra is pleased to provide a new way of communicating unplanned outages to our consumers.  We hope that providing a map will prove a useful alternative way for you to view and report faults.   click here for the Outage Page


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